Frequently Asked Questions
Is the Minoa Hotel Malia open year round?
The Minoa Hotel Malia is open from May until October.
Is the Minoa Hotel Malia situated in a quiet or a loud environment?
The Minoa Hotel Malia is situated at the bottom end of Malia Beach Road (sea side end). The
bars and clubs are just a few steps away, so yes, occasionally you may encounter noise at
What languages does the hotel staff speak?
Our hotel staff is Greek and English speaking.
What time is check in / out?
Check in is at 14:00h and check-out is at 12:00 (noon). A late check-out can be arranged at a
small charge on request and upon availability.
Which currencies do you accept?
We accept all currencies and all major credit cards. We gladly accept your foreign currency
exchange at official bank rates.
Does the Minoa Hotel Malia provide parking space?
Our property does not include a private parking space. There is secure street side parking
availability for your bike or car.
Are pets allowed in the Minoa Hotel Malia?
No, we're sorry, but pets are not welcome in our accommodations. Personally we have nothing
against them, but not all guests at Minoa Hotel Malia are charmed by pets.
Is the hotel accessible for guests with a kinetic disability?
Unfortunately, our property does not meet the requirements to be wheelchair accessible. Should
In case of emergency, can I consult an English speaking doctor?
Yes, there are excellent English speaking doctors in Malia. Malia has an excellent private
medical centre on a 24/7 base, as well as a qualified dentist and several pharmacies.
How big is Malia and its population?
Malia is part of the municipality of Hersonissos. The coastal villages Malia and Stalis plus
their mountain counterparts Krassi and Mohos have a population of around 6,000 and cover a
surface area of about 6,700ha.
Is there a bus stop / taxi rank nearby?
Bus stop and a taxi rank are situated some 100m. from our property. (And we gladly call a taxi
for you. Anytime!)
Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.
What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are
readily available at any supermarket, or just ask our friendly staff to help you out. Power
cuts happen occasionally, especially in summertime, due to strained generating capacity.
What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to
summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the
last Sunday in October.
What are the shop opening hours in Malia?
Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post
offices are open Mon – Fri from 08.00 – 14.00 hours.
How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are fast, frequent and
comfortable. They leave in both directions from Malia's main road about every 20 minutes, to
Heraklion in the west and to Agios Nikolaos in the east.
Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our
sections Malia Info and Location Malia.
What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.
How far is it to Heraklion?
Heraklion, Crete’s capital, is some 35km west of Malia (45min. by bus, 30min. by car).
Heraklion International Airport is about 32km west of Malia.
Can I have access to the Internet?
Yes, the Minoa Hotel Malia provides free internet access and has a free Wi-Fi zone.
Can I rent a bike?
Bike rentals are readily available, or just ask our friendly staff to assist you.
How far is it from the Minoa Hotel Malia to Malia Old Town and to the beach?
The Minoa Hotel Malia is located at the beach end side of Malia Beach Road. The lovely beach
is about 100m away from our hotel. Malia's bars and nightclubs are literally at your feet,
while to the Old Town it is about a 15 minutes' stroll. (See also Location).